"Very friendly staff. While I was going through a very stressful time moving, she made renting a storage easy. Great customer service. Very professional.
I am extremely happy with the customer service! A few things I'd like to say. First, the new storage buildings are not as easy to get to. The way the buildings are set up is horrible. There is a step and a narrow hallway in order to get into my storage unit and that makes it difficult to get my things in the storage. I really like the main building where it has double doors and a flat surface to bring in your belongings. Second, when I call the Lexington road location it goes to a call center. I was right outside the main office but I had to speak to someone in Tim-buck-to because the office is closed to the public. I am sure I have her name wrong but Sheryl or Sherry is awesome! Great personality and very professional. Overall I am still please with the company this far."
~Ms. Takio N. Thomas